BCCM services and forms

The Office of the Commissioner for Body Corporate and Community Management (BCCM) provides a range of information and services to those who live, invest or work in bodies corporate in Queensland.

We are committed to giving body corporate members, committees, and industry groups information and tools to help them better understand body corporate legislation, and to avoid and resolve disputes.

On this page, we explain our:

Watch this video to find out more about the services offered by the BCCM.

Duration 2:00 |

G’day … I’m Boxie, your friendly body corporate info guy.

My office has a really long title so get ready … The Office of the Commissioner for Body Corporate and Community Management. Or BCCM for short.

If you live, invest or work in bodies corporate, we’re your go-to source of information.

We provide information on a number of body corporate legislations. These include the Body Corporate and Community Management Act and associated regulations, and the Building Units and Group Titles Act and Specified Acts.

It helps us if you know which legislation applies to you before you make an enquiry. If you don’t know, you can find out by asking Titles Queensland.

We want to get the right information into the right hands at the right time by providing a range of information across all sorts of areas, such as by-law enforcement and maintenance responsibilities in bodies corporate.

Depending on what legislation applies to you, we can provide conciliation, adjudication or an order of a referee to resolve your dispute. It’s a valuable role to help you find common ground with your neighbours.

But it’s important to note we cannot provide legal advice, or do things like review documents or advocate for one party over another.

We also cannot provide information or advice on other matters such as building codes or property industry regulations. Other bodies look after these areas.

Before you contact us, please check our website and see if your enquiry is one that falls under our responsibilities. There’s a lot we can help you with and we want to help you navigate the world of bodies corporate.

Search BCCM services to see how we can help you.

Our Information and Community Education Unit

We provide information to the community about body corporate legislation.

We can help you to understand your rights and obligations under the Body Corporate and Community Management Act 1997 (BCCM Act) and the Building Units and Group Titles Act 1980 (BUGT Act).

We can also give you information about the administration and financial management of bodies corporate under these Acts:

Unless you have a current dispute resolution application lodged with us, your query will be referred to the information and community education unit.

We provide:

You can ask us a question online.

Where we can’t help you

We cannot provide legal advice, directions or rulings. Nor can we help you with other laws.

We can’t give you information about:

Our dispute resolution services

We help parties resolve:

You should read the practice directions issued by the Commissioner before starting BCCM Act dispute resolution, because they explain different aspects of the process. You should read the referee guides before applying for an order of a referee.

See communication and document management (practice direction 3) for more instructions on contacting the dispute resolution service about new or existing dispute applications.

BCCM Act forms

We produce a range of forms for bodies corporate and individuals to use for BCCM Act processes.

By-law contravention forms

We provide forms to help enforce body corporate by-laws. These forms can be used by:

Dispute resolution application forms

We provide forms and guides to help you apply for:

We also have a form you can use to apply to have your application fees waived if you can’t afford to pay the fee.

Record keeping and bank account forms

We provide forms to assist with records management, which can help:

Meeting forms

To aid in planning meetings, we provide forms to:

Animal approval forms

To help with getting approval for animals under the by-laws, we provide forms to:

Termination of basic scheme forms

To assist with terminating a basic scheme, we provide approved forms for the:

Form history

If you need to, you can check effective dates and version numbers of our forms.

BUGT Act forms

We produce a range of forms for bodies corporate and individuals to use for BUGT Act processes.

Dispute resolution application forms

We provide a form to apply for an order by a referee.

You can also use these guides to help you apply for an order by a referee:

Titles Queensland notification forms

The BUGT Act has specific forms for notifying Titles Queensland of changes. You can contact Titles Queensland about other forms and fees they also require.

These forms notify Titles Queensland of:

For more information, see:

Sale of lots

The original owner must provide a section 49 statement (form 16) (or disclosure statement) when selling a lot.

Form 16 will be replaced by the new body corporate information certificate (form 18) from 1 August 2025.

See section 49 of the BUGT Act for more information.

Search of orders

A person can carry out a search of orders (form 17) or an online search of orders to find out if a body corporate has:

  • a current referee application with this office
  • any referee orders made in the last 6 years.

See section 117 of the BUGT Act for more information.